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How to Add Customer Value When You Can't Compete on Price

They did it again. Just when you thought it couldn't get any lower, That e-commerce giant (also known as Amazon) has lowered the price on your top selling brand of dog food by another $5.

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The Key to Enforcing MAP Policies in the Pet Industry

E-commerce is on the rise and with it are prices that are more competitive than ever. With online retailers competing so rigorously, many independent pet retailers are having a hard time keeping up.

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An Inside Look at Pet Tech's Affect on Customer Relationships

Love it or hate it, technology has always been intended to make our lives easier. Since we learned how to make fires, humankind has been working on ways to improve our lives through tools and technology designed to make us more productive and[...]

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Beyond the Label: Identifying Key Trends in High Quality Pet Food

Jessica is a 26 year-old pet owner with two cats and a dog. She frequents her local pet store every couple of weeks to pick up the essentials: cat litter, cat and dog food, and even sometimes a new toy for her pets to enjoy.

As she walks down the[...]

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A Guide to Pet Store Marketing With Valuable Content

Whether it's a first pet or an addition to the family of furries, there's no doubt that pets comes with new responsibilities and, often, many unanswered questions. When pet owners aren't sure what to do next, where do they often turn to (hint:[...]

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7 Books Every Independent Pet Store Owner Must Read

The pet industry is ever-changing, and keeping up with the trends, demands, and sales cycles is what separates the fast-moving and strong businesses from those lagging behind. One of the most effective ways to gain this information is to read[...]

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Key Trends from SuperZoo 2017

SuperZoo 2017 has already come and gone, and this year's pet trade show was certainly one for the books. Over 10,000 pet professionals turned up for the educational seminars, lectures, and multitude of pet products that were presented at the show.

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How to Hire and Retain Pet Store Employees

We don't need to tell you that hiring the right pet store employees is difficult. In fact, retaining those employees once they are hired is even harder still.

Raise your hand if this sounds familiar:

You're short on staff, so you start getting[...]

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5 Trends We Expect to See at SuperZoo 2017

In just a few days (depending on when you are reading this), pet professionals from all over the United States - and even a few internationally - will be walking the floors of Mandalay Bay in Las Vegas, Nevada for the World Pet Association's[...]

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SuperZoo Planning 101: How to Maximize your Efficiency

SuperZoo is one of the largest pet industry events in the United States of the year. Everyone from pet product manufacturers, pet specialty retailers, and even dog groomers show up for the annual event that takes place in Las Vegas, Nevada in the[...]

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