The Selling Point

The Importance of Education & How ExpertVoice Can Help

With increased competition from big box stores like Amazon and Chewy, it’s more important than ever to have well trained and educated employees who can help build customer loyalty.

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Empowering Your Pet Store Employees to Increase Sales

We've all been there:

You walk into a retail store looking for a certain product. You glance over to the counter and see a few store associates hanging around. You notice two of them joking around while the other is leaned over the counter,[...]

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How to Choose Pet Products That Align With Your Strategy

Have you noticed? We're right smack in the middle of trade show season. This means pet product manufacturers are launching their latest and greatest dog toys and cat food, and they all want you to know about it.

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Six Things You Need Before Expanding Your Pet Store

If you've been keeping up with the latest pet industry trends, you know that expanding pet store operations is a popular thing to do to grow your business.

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How to Hire and Retain Pet Store Employees

We don't need to tell you that hiring the right pet store employees is difficult. In fact, retaining those employees once they are hired is even harder still.

Raise your hand if this sounds familiar:

You're short on staff, so you start getting[...]

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Why Employee Training is Crucial For Pet Stores

If you're not making your sales plan, could your employees' engagement levels be to blame? Employees who are engaged actually receive 2.5x more revenue than employees who are not. Plus, 40% of employees who are not properly trained are very[...]

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How to Build Employee Confidence In Your Pet Store

Don't worry, this isn't another article about how to make your employees feel good about themselves. While this is, of course, very important, there are plenty of other articles that will do this for you. In fact, at the bottom of this article,[...]

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